Jobs

SENIOR CUSTOMER TECHNICAL SPECIALIST - LABORATORY TECHNOLOGIST

Company:	Beckman Coulter
Job Type:	Full-Time
Region:	USA, CA, Los Angeles/ Orange County
Location:	Brea, CA, UNITED STATES, 92822
Discipline:	All
Pay Range:	$0 to $0 (Per Year)
Job Details/Summary:	SENIOR CUSTOMER TECHNICAL SPECIALIST - LABORATORY TECHNOLOGIST Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Instruments for life science research are used by scientists as they study complex biological problems including the causes of disease, identify new therapies, and test new drugs. Our customers include hospitals, physicians´ offices, diagnostic reference laboratories, pharmaceutical and biotechnology companies, universities, medical schools and research institutions. In fact, Beckman Coulter has more than 200,000 clinical and research instrument systems operating in laboratories around the world. From complex DNA sequencing to simple diagnostic screening kits, Beckman Coulter is one of the world´s largest companies devoted solely to biomedical testing. The company, based in Fullerton, California has operations in more than 130 countries, we employ over 11,000 employees including research scientists, engineers, manufacturing associates and other professional and technical staffs. We offer opportunities for every employee to make an impact at Beckman Coulter-and on the health of people worldwide through our products which support advances in patient care. Job Description: The Senior Customer Technical Specialist - Laboratory Technologist responds to Clinical customer calls by assessing customer inquiries and determining the most cost effective solution(s) to a customer´s problems. Provides advanced technical consultation to customers and company staff while evaluating the root cause of hardware, reagent, and/or software issues in order to dispatch the appropriate resource at minimum company expense; collects and analyzes data in order to maximize system performance; and classifies customer complaint information according to FDA requirement before forwarding it for resolution. Candidates for the position that possess the following are preferred: A background in clinical laboratory chemistry with experience in a clinical laboratory setting or a related field. The ability to apply a logical decision making process towards the resolution of chemistry as well as hardware related problems. Experience in operating any or a variety of Beckman Coulter instrumentation such as the Synchron CX, LX, and UniCell DXC series, Datalink, Immage, Array, and Electrophoresis products would be a plus. Excellent verbal and written communication skills. Knowledge of basic computer operation.LI> Flexibility in scheduling for our 24-hour 7-DAY service. Education: Medical technology degree or biomedical engineering degree or relevant experience required Excellent benefits:in addition to a very competitive salary and bonus opportunity, we offer a robust benefits package that includes low cost health insurance coverage for you and your family; matching 401(k) as well as a retirement account plan; stock purchase options; paid time off (PTO) and holidays. If you believe your education and experience are in line with the position description and qualifications referred to above, and are motivated, energetic, and looking for a new and exciting opportunity, please submit your resume online at the URL below or at www.beckmancoulter.com.
Website: http://www.beckmancoulter.com \| Contact: pshiue@beckman.com

Posted by: Pearl Shiue on 2010-05-04 15:51:35