Pittcon Conference & Expo

General LabRoots Questions

email support@labroots.com  

Virtual Events and Webinars

Supported Configurations

• Operating System	Internet Explorer	Firefox	Chrome	Safari
  Vista	IE8+	FF10+	Chrome15+
  Windows 7	IE8+	FF10+	Chrome15+
  Windows 8	IE10	FF10+	Chrome15+
  Mac OS X		FF10+	Chrome15+	Safari5.1+

• Cookie settings: session cookies enabled
• Browser configuration must have JavaScript enabled
• Adobe Flash player 10.2 or later

To watch our webinars and virtual events a modern browser such as Chrome, Firefox, Safari, or an updated version of Internet Explorer is required.

• Update Internet Explorer
• Download Chrome
• Download Firefox
• Download Safari

Internet Connection

• A minimum of 100Kbps is recommended for audio-only events
• A minimum of 300Kbps is recommended for speaker on-video events

Computer Equipment

• Screen Resolution: Minimum 1024x768
• Video Card: 65,000 colors minimum
• Sound card and speakers (or headphones) for hearing webcast in full format
• Audio Card: 16-bit minimum
• RAM: 512MB of free RAM

Firewall Protocol

• HTTP on port 80 or HTTPS on port 443
• Adobe RTMP on port 1935, 80, or 443 with automatic fall-back to RTMPT (RTMP tunneling) on ports 1935, 80 or 443
• RTMPE (RTMP encrypted) on ports 1935, 80 or 443

Work-At-Home Attendees

• If a corporate VPN is used, confirm that your network traffic is not directed over the company VPN. If it is, please turn off the VPN while attending the virtual event.

For A Seamless Experience

• Registration is required for most events
• Adobe Flash Player is needed to view webinar videos
• Self Test your system compatibility ahead of time

When using a mobile device, FREE Mobile Apps are available:

- For viewing Webinars:

• iPhone/iPad, download the Webcast Studio App
• Android device, download the Webcast Studio App

- For viewing Virtual Events

• iPhone/iPad, download the Virtual Environments App
• Android, download the Virtual Environments App

Attendee Guide

• To learn more about how the virtual event works for attendees, download the Attendee Guide (PDF).

Virtual Event and Webinar Support:

• Email: support@labroots.com
• Webpage: About Virtual Events

Continuing Education (CME/CE) Support

• Phone: +1-714-930-3518
• Email: CE@labroots.com
• Webpage: Continuing Education CME/CE Credits