Labroots Support

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Click through the support pages below or reach out to our support team at if you can’t find what you’re looking for.

Frequently Asked Questions

  • How do I change my password?
    Once logged into Labroots, you can change your password by hovering over your profile picture or avatar in the top right of the site. In the drop-down menu, you will see an 'Account Settings' option. Once you click on 'Account Settings,' you can easily change your password, as well as email, preferred language, and timezone. Remember to save your changes, or you will have to do it all over again!

  • How do I obtain P.A.C.E. credits at a webinar?
    Once you participate and complete in an entire webinar, you will be prompted to click on the link provided and you will be directed to a form on the Labroots website. You will be asked to do an evaluation of the speaker for confirmation of your attendance. You will then be provided a certificate that can be printed out for your records.

  • How do I edit my profile?
    You can easily edit your profile by clicking on your profile picture or avatar in the top right of the site. Once on your profile, click on the small pencil icons to edit individual sections like ‘About,’ ‘Education,’ and ‘Experience.’

  • Who can see my contact details?
    If you haven't altered your privacy setting for your profile, all members of the Labroots community can see your contact information. To change that, in your profile, under your picture or avatar, is a hamburger menu that appears as three horizontal lines. In this menu, you will find a ‘Privacy’ link where you can select what information is visible or hidden to other Labroots members. By clicking on 'Privacy,' you can select or deselect the items you want to make public or private.

  • How do I get CE credits?

    Please visit to learn more about each type of continuing education credit that Labroots offers. Each webinar or virtual event offers different educational credits based on the content of the event and the eligibility of each individual presentation.

    To earn educational credits, you must view an entire presentation. Following the presentation, you must click on the educational credit link provided for that particular speaker and follow the Confirm required process, which varies from an evaluation to a short quiz. Once you have completed the process, you will receive a certificate for educational credit.