FEB 05, 2015 10:30 AM PST

Effective Workplace Training for English Language Learners

  • VP Operations, Animal Care Training Services (ACTS)
      Paula Clifford is co-owner of Animal Care Training Services (ACTS), where she provides training services for the biomedical community and Executive Director of the Pennsylvania Society for Biomedical Research (PSBR), where she is responsible for the vision and oversight of this state-wide organization.

      Her formal education includes a Masters of Liberal Arts Degree from the University of Pennsylvania where she focused on training program evaluation for animal care and use, a Bachelors of Arts in biology from Rutgers College and an Associate's Degree in Applied Science for Veterinary Technology from Camden County College.

      She is a licensed veterinary technician and certified as a Laboratory Animal Technologist from the American Association of Laboratory Animal Science. Previous to her current roles, Paula was the Training Manager for the University of Pennsylvania where she developed and implemented training programs for diverse members of the research team.

      Paula is also an active member in several professional associations, including local and national AALAS (American Association for Laboratory Animal Science), LAWTE (the Laboratory Animal Welfare Training Exchange), and the American Society for Training and Development. She was honored with the AALAS George R. Collins award in 2009, recognizing her contribution to training and education in laboratory animal science, nationally.


    Effective workplace training in a research facility is an important key in ensuring smooth operations and high standards of animal care. Today's diverse workforce offers many benefits such as multiple perspectives to aid in finding solutions, an enriched work environment, by opening the opportunity to learn about other cultures, and the ability to distribute tasks according to individual skill and interests. It also can bring about communication challenges when the workforce includes faculty and staff with more than one primary language. These communication challenges can impact the effectiveness of required training programs. This session will provide some strategies for ensuring effective workplace training for English language learners. Resources to learn more and connect with experts in this area will also be shared. Learning objectives: • Identify areas where strategies to support English language learners can be implemented • Learn strategies that can be implemented in your current training program to increase training effectiveness

    Show Resources
    Loading Comments...