ValuMetrix Services was established in 2000 to support OCD customers in their pursuit of excellence in laboratory operations. ValuMetrix® works with customers, using the quality programs of Lean and six-sigma to deliver operational effectiveness. Typical performance metrics include turn-around-time, effective use of floor space, staffing models and labor optimization. Quality measures such as defect rates may also be impacted. ValuMetrix has a full time staff of Lean and six sigma consultants who come on site before and after instrument installations to support layout, design and workflow. This presentation will review the ValuMetrix® organization and the program options available to OCD prospects and customers.