Felicia obtained a Graduate Certificate in Health Service Administration from the University of Lowell, as well as a Bachelor's degree from Northeastern University. She has been employed by Lahey Hospital & Medical Center for the past 29 years, in the Microbiology department. Felicia's current role and responsibilities as Sr. Tech II include the operations of the Bruker MALDI Biotyper^® and the MicroScan WalkAway system. The microbiology laboratory at Lahey implemented the Bruker MALDI Biotyper^® in 2015, where Felicia has played a key role in the implementation, acceptance and expansion beyond microbial identification direct from overnight positive blood culture. Additional roles and responsibilities include IQCP and QA processes, creating antibiograms, participating in infection control and antibiotic subcommittee meetings, submit CAP surveys, and implement new technologies. Felicia is also currently an inspector for the College of American Pathologists and received a safety award for 2019 calendar year. In 2019 she was a speaker at the Bruker Customer Symposium at ASM in June, and presented as well in the fall at a local microbiology meeting.