Ralf Schaefer started his career at Bruker in 1989 as Technical Assistant in the R&D department, in the area of Time-of-Flight Mass Spectrometry. He was involved in the development of the first commercially available MALDI-TOF instruments and moved into Service and Customer support in the following years, dedicated to installations, service, and application support of the Bruker MALDI-TOF systems globally. In 2002 he advanced into a Global Product Manager role being responsible for the extensive Bruker MALDI-TOF portfolio, from research-grade to routine solutions. More than a decade ago Bruker’s MALDI Biotyper® based on MALDI-TOF technology was introduced successfully, revolutionizing the workflows for identification of microorganisms in clinical microbiology as well as in non-clinical settings such as industrial food analysis. At that time Ralf moved into the business area Bruker Microbiology and Diagnostics, focusing to the introduction of the MALDI Biotyper® solutions as a Global Product Manager. Managing the complete product life cycle of the MALDI Biotyper® portfolio including new product launches of instruments, accessories, and consumables, is the major topic of his daily work. Recently, Ralf has evolved into a new role as B2B Partner Manager, to provide dedicated assistance to Bruker’s sales and distribution partners supporting their commercialization of the MALDI Biotyper® product solutions.